Bractel Support
Need help with Bractel on iPhone, iPad, Mac or Apple TV? We’re here.
Contact us
Email admin@bractel.com and a person will get back to you, usually within one business day. Tell us which device you’re using and what you were trying to do.
Common questions
- How do I sign in? Open the app and enter your email address. We’ll email you a code; type it into the app. If your workspace is already open on another screen, you can approve the app from there instead.
- I didn’t get the code. Check your spam folder, make sure the address is the one your organization uses for Bractel, and ask for a new code.
- How do I delete my account? In the app, go to Settings › Delete my account. Your account closes right away and its personal data is erased after 30 days.
- Does the app track my location? No. It reads your location only at the moment you press a button that records where something was done, and only if you allow it.
Privacy
Read our Privacy Policy.
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